Switching Made Easy - we do the Heavy Lifting
Our team manages the setup, the systems and the supply so your clinic can move smoothly and stay fully supported from day one.
Why clinics switch
Independent vets tell us the difference comes down to people who care and a process that just works. When you order with Cenvet, you’re not waiting on hold or chasing updates. You are speaking with someone who knows your clinic, checks every detail, and makes sure your shelves stay stocked.
If something’s unavailable, we find a solution before it becomes a problem. And when it’s time to make the switch, we take care of the setup, stock mapping, and staff training, so you can keep doing what matters most.
How the changeover works
Switching to Cenvet starts with understanding your clinic. We take time to review your purchasing history, stock levels, and ordering systems so we can plan a smooth transition with no downtime. From there, our team handles the setup by mapping products, coding stock, and integrating your ordering software so everything works exactly as it should from day one.
When it’s time to go live, you won’t be left guessing. Your rep and customer service team stay close, confirming orders, managing any back orders, and making sure your deliveries arrive on schedule.
What you can expect
Every clinic is supported by a dedicated account manager and a familiar customer service team who handle your orders personally, by checking stock, confirming details, and calling with updates before you even need to ask. Orders placed in the morning are typically delivered that same afternoon in metro areas, and our proactive team will always offer alternatives if a product is on back order.
We also make it easy to stay organised. Your practice management software can integrate directly with Cenvet systems like EasyVet, so pricing, invoicing, and stock reconciliation happen automatically.
“Cenvet has been reliable from day one. Their support is consistent, their communication is clear and they always help us find what we need. Switching to Cenvet made ordering easier and took a lot of pressure off our team.”
